Junior Administrator- temporary

An exciting opportunity has arisen to join our team as a Temporary Junior Administrator, working at our Leeds Homeworks office.  

Salary: £22,500 + benefits

About the role

This is a temporary role initially for 6 months with potential to go permanent after this.

We are looking for a Junior Administrator to join our Homework’s division specialise in asbestos management for all our domestic and insurance clients.

 Role responsibilities

• Responsible for the administration and management of new client instructions, including setting up new instructions on the Homeworks CRM system and accepting jobs on Client Portals in line with Client SLA’s.
• Answering telephone calls from policy holders/homeowners and clients, dealing with queries in a professional manner. If unable to answer more complex enquiries, passing them to the appropriate member of the team in the prescribed manner.
• Book and co-ordinate surveys, organise the works within SLA, ensuring Surveyors are fully utilised.
• Daily courtesy calls to customers for upcoming planned works, to ensure everything is in place for works to be completed successfully and on time.
• Preparing Consignment Notes, PRC’s & Site Diaries for the following day’s jobs, including updating the Consignment Note/Waste register and distributing to Site Supervisors.
• Processing completed site paperwork. This includes PRC’s, Consignment Notes, Site Diaries, Air Test and Contaminated Items list. Forwarding the completion paperwork to the client via their specified email account or portal within the clients KPI’s.
• Updating the weekly mask sheets register & spreadsheet.
• Ad hoc duties including assisting organising departmental training, maintaining training records, maintaining transport records, including servicing of vehicles details.  Maintaining the DBS register.
• Assisting raising all required operational purchase orders and GRN’ing accurately.
• Assisting managing the BigChange CRM system to ensure all employee, vehicle and equipment details are accurate.

About you 

• Strong written and verbal communication skills and excellent telephone manner.
• Proficient in Microsoft Office, particularly Word, Excel, Access and email/internet.
• Excellent organisational skills in being able to multi-task and re-prioritize at frequent intervals.
• A high level of accuracy and has an eye for detail.
• Ability to work on own initiative.
• Issue resolution and problem solving ability
• Strong communication and inter-personal skills
• Ability to handle pressure and good time-management.
• Ability to adapt to change and work effectively as part of a team.
• Ability to handle customer complaints and resolve where possible.
• Friendly, calm and professional manner.
• Understanding the need of internal confidentiality

 About us

Rhodar is a leading specialist enabling works provider. We are a market leader in the asbestos removal, demolition, and land remediation industries. We have also recently added fire protection to our portfolio of services.

Supported by over 450 employees at 14 facilities nationwide, our highly trained teams are trusted by major corporations to offer a specialist enabling works solutions covering our core disciplines either individually or collectively across both public and private sectors.

The scale of our projects range from multi-million-pound regeneration works combining our 3 core specialisms to domestic support for insurance clients and housing associations.

 You can read more about the work we do at www.rhodar.co.uk, or you can view a video overview of our services at https://www.youtube.com/watch?v=5Kj5kZYj-ho.

 Why Rhodar?

• 25 days holiday (plus bank holidays)
• Annual pay review
• Company pension scheme
• Free on-site parking
• Access to an employee assistance programme to support your health and wellbeing
• Excellent career progression and training opportunities
• Investors in People recognition – 2015, 2019 and 2022
• Access to mental health first aiders
• Opportunities to partake in volunteer work and charity events
• Eyecare vouchers

 Our Values- In Pursuit of Excellence:

• Teamwork
• Positivity
• Quality
• Responsibility
• Professionalism
• Leadership
• Integrity

 We are committed to being the leaders in our sector and ensure that we develop our employees to reach their full potential. If you are interested in joining an ambitious forward-thinking business with great opportunities for career development, we would love to hear from you.

Due to the high volume of applications, we are unable to reply to each individual applicant. If you do not hear from us within four weeks, then unfortunately your application has not been successful.

We will keep your application on file for six months and we will consider you for future roles within the organisation during this time. Your information will be deleted after six-months. If you wish to be considered for roles after this point, then you will need to re-apply.

The Lexia Solutions Group is committed to being an equal opportunities employer.